Are Zager Guitars Any Good?

It’s difficult to buy a guitar online, sight unseen, so many of our customers wonder, are Zager Guitars any good? Find out if a Zager Guitar would be any good for you.

There’s a reason Zager guitars rate in the top 5% of acoustic guitars today.

Custom neck design

The minute you hold a Zager guitar you immediately feel Denny’s 60 years of research in designing a neck that feels good no matter what your hand size.  Players say it feels “natural” like an extension of your body.  It’s slim front to back allowing you to get your hand around it with ease.  It’s also wide enough (but not too wide) so that with Denny’s custom string spacing you’re not leaning on adjacent strings creating buzzes and rattles.

are zager guitars any good?

Lower string heights

Any guitar builder can lower strings, very few can do it without buzzing and poor sound quality.  Few players know that if string height is too low it destroys sound quality.  If you look closely at Zager guitars you’ll notice low string heights on frets 1-10 where players spend the majority of their time, but action rises over the sound hole for better tone and easier picking with the right hand.  This also allows you to really get into it and play aggressively with no buzzing. Denny also incorporates a custom adjustment setting on his guitars so you can dial in string height specifically for your style of play.

See more answers to the question are Zager Guitars are any good?


Zager Guitar Reviews



<[email protected]>
Escondido, California
3 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I purchased a cheap guitar online about 2 months ago, and didn't like it at all due to the fact that it was really hard to play and hurt my fingers. This is actually my first guitar. It's comfortable and feels great. I have no idea how to play yet, but I absolutely love it.

What's your favorite part about this guitar?
Everything!!! It looks absolutely amazing, sounds great, they (Zager) upgraded the tuner, and it feel comfortable for me. I couldn't be more pleased. When I opened the box and saw how beautiful it was, it was blown away.

If you didn't know the price of this guitar what would you estimate the price to be?
I would have expected this guitar to cost a lot of money. Just from the price I saw in shopping around with this quality. These guys do amazing work for half the price.

How would you rate customer support?
Dennis Jr. was always in touch and would response almost immediately to any questions that I had about the guitar. They upgraded my tuner, and added the strap for me at no extra charge. I want to scream for the mountain tops how happy I am. Really, these guys are doing something special.

Would you recommend this guitar to others…if so why?
Most definitely! From the beginning, everything went smooth, and this guitar is off the chart. I am so proud to have the ZAD50E as my first guitar. I love it!!!!

Additional comments:
I felt like a little kid at Christmas opening the present that I had been wishing for all year. Now I am doing the online lessons that are on their website, and hopefully soon I will be up and running and playing like a champ. Simply put, I'm thrilled!!!!


Lincoln, Nebraska
3 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Best i have every used

What's your favorite part about this guitar?
How easy it is to play. No strain on my hands and cords are so easy to play. Not to mention the sound - outstanding!!

If you didn't know the price of this guitar what would you estimate the price to be?
$800 - $1000, or more.

How would you rate customer support?
OUTSTANDING!!!

Would you recommend this guitar to others…if so why?
Yes. Makes playing much more fun (even if you are beginnner)

Additional comments:
Top notch service for a top notch product.

<[email protected]>
Columbus, Georgia
3 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have 3 other acoustic guitars. One is my beloved Ovation which was a gift 30 years ago. It plays like butter and sounds great. It`s model number 1612. The only problem I have is the rounded back keeps slipping off my lap when I play. I`ve tried everything to stop this, but the only way to keep it from slipping is to use a strap all the time. My new Zager looks, plays and sounds just as wonderful as my Ovation, and of course, doesn`t slip off my lap. The action is nice and low, and the sound is rich and full. The finish is beautiful, and the electronics were upgraded to the Fishman 60 at no extra charge. The guitar with the original Fishman 10 was not in stock and the Zager`s didn`t want me to wait since I already paid for it.

What's your favorite part about this guitar?
If I were to pick just one favorite part about this guitar, it would have to be the setup right out of the beautiful case it was shipped in. The action and string height is perfect! It plays so easy (hence the name)and sounds full and rich. Usually, when a guitar has low action and a tad lighter string gauge, the sound suffers a bit and is not as bright. This guitar is absolutely sweet sounding and can be played loud or soft with no buzzing or tone loss whatsoever. The tuners, finish, and electronics are all quality as well, and this guitar sounds fantastic plugged in or not.

If you didn't know the price of this guitar what would you estimate the price to be?
I would gladly pay $1500.00 to $2,000.00 dollars for this guitar after I played it and saw for myself how comfortable and perfect it feels in your hands or on your lap. The finish is deep and not a single flaw anywhere. The stitched hard case is a steal even if I paid $150.00 dollars for it (which I didn`t). It was half that!

How would you rate customer support?
Customer support is impeccable. Every time I emailed Danny, I received a response within the hour. To me, the service you get, and the professionalism to which I was given, is as important as the product itself. This is the first company I`ve dealt with, where I felt like I was the most important person in the world. When my particular guitar wasn`t in stock, I was offered the exact same one that had upgrades at no charge. I asked if they sold straps, and Danny graciously threw one in for free.

Would you recommend this guitar to others…if so why?
I would highly recommend buying your next guitar from Zager. It`s kind of risky buying something like a guitar without actually playing it first for 50 minutes or so. Not only does it have to look like a quality product, but it has to feel and play like it`s part of you. The more comfortable and natural it feels, the better you will play. You can buy other guitars that are setup at the factory for general playing, but the setup on my Zager is like I paid extra to have it setup perfectly just for me. That`s because of Denny`s years of expertise and experience. He sets up and test plays every guitar before it`s shipped. I even have a picture that they sent to me, showing Denny with MY guitar in his hands being played and tested.

Additional comments:
Don`t be fooled by the negative things that people can say on the internet. Do your homework. Look at the guarantee and pride that company`s put into their product. Look at the customer service. Read and see for yourself all the satisfied (and some very well known people)are saying about the product. You can`t please every one. How can anyone offer a full, money back guarantee, including shipping, if you don`t like it, and stay in business? This decision is a no brainer.

<[email protected]>
Roseville, California
3 months ago
Model: ZAD-50 OM

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Its better than the Taylor Chinese 110. It plays almost as soft as my Cort M900. The sounds are better than any guitar I picked up and tested. This Company seems to care. Not like the Guitar Centers or other retailers. That means everything to me!

What's your favorite part about this guitar?
It plays and looks like one of those 3000 dollars Martins hanging on the wall in the Guitar Center. You know what? Its better.

If you didn't know the price of this guitar what would you estimate the price to be?
3000 dollars is a lot of money to a retired military guy. But I do know the price of this guitar and its worth a lot more to me.

How would you rate customer support?
Outstanding

Would you recommend this guitar to others…if so why?
No, but yes. I want to them to envy me for a while. And show them how a USA guitar should sound and play.

Additional comments:
Its too new and I am infatuated. Time will tell. I hope its like a good wine that betters with age.


Riverside, California
3 months ago
Model: ZAD-80CE

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Much better than any steel string guitar I have played.

What's your favorite part about this guitar?
Easy to play, wider spacing on strings, very full clear sound.

If you didn't know the price of this guitar what would you estimate the price to be?
$2000 or more

How would you rate customer support?
Absolutely first rate, 5 star. They give immediate response and go out WAY of their way to fulfill your needs. You have access to the Zagers themselves!

Would you recommend this guitar to others…if so why?
This guitar is excellent in every way. Great construction, beautiful finish, beautiful and smooth tuners, great full sound both acoustically and through the on-board Fishman preamp. Equally competent with both strumming and finger-style. Low action for fast finger-style and yet no buzz with hard strumming (when used with Zager strings).

Additional comments:
I have a friend that played every Martin D28 he could find all over Ohio before picking one out...he likes my ZAD80ED just as well. What a great confidence builder that you can return the guitar and Zager pays the shipping if you do not like it. Nothing to loose really.

<[email protected]>
Yonkers, New York
3 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Very much improved over my Alvarez acoustic

What's your favorite part about this guitar?
Look, finish and feel

If you didn't know the price of this guitar what would you estimate the price to be?
$1,000+

How would you rate customer support?
Exceptional, A+

Would you recommend this guitar to others…if so why?
Already have recommended it


<[email protected]>
Seattle, Washington
3 months ago
Model: ZAD-20E

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I own 10 guitars, The #1 guitar is a Martin HD28. The ZAD50e is rated #2. Beautiful sound and easy to play.

What's your favorite part about this guitar?
My favorite part of this guitar is the low action. I do a lot of finger picking so I like very low action. I adjusted the action in 2 minutes with no buzzing.

If you didn't know the price of this guitar what would you estimate the price to be?
In the past I've paid a lot more for lower quality guitars.

How would you rate customer support?
On a scale from 1 to 10, 10 being the highest, I rate the customer service 12. Try calling Martin or Taylor and see if you get imediate response like Zager. With those companies, you would have to wait till the year 2525, LOL.

Would you recommend this guitar to others…if so why?
I would absolutely recommand this guitar for beginner or expert. I have been playing guitar for 50 years and have owned a lot of guitars and I have never experienced better customer service than with Zager Guitar.

Additional comments:
If you are in doubt about purchasing a Zager guitar, please contact me and I would be glad to relate my experience.


Madison, Wisconsin
3 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have a Martin D18 and an Olson. While this is valued far less it plays easier than both of them and sounds quite bright while full at the same time. Plays much easier than any Taylor I ever played and Taylors are great guitars.

What's your favorite part about this guitar?
The value combined with nice well bodied sound.

If you didn't know the price of this guitar what would you estimate the price to be?
1200

How would you rate customer support?
Excellent!!!!!

Would you recommend this guitar to others…if so why?
Absolutely. Why spend thousands on a guitar when you can buy a very nice guitar for around $500. Also it plays so easy and will be perfect for someone learning as well as veterans.


<[email protected]>
Concord, California
3 months ago
Model: ZAD-20 Black

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
In my brief experience, I have had a dean a benett signature and have played high end Ibanez Gibsons and Taylors. If given the opportunitie to trade my zager zad50 for one of these costing from 6 to 4 times s much I would sell them buy another zager and take my wife (AND MY NEW ZAGER) On a beach weekend with the change and be just tickled.

What's your favorite part about this guitar?
Sound set up and playability.

If you didn't know the price of this guitar what would you estimate the price to be?
comparing it to the ones I played at guitar center and what they cost 5 to 6 times as much as it did. 515 with shipping to my door in California Just amazing.

How would you rate customer support?
If every company in the us gave the customer service of Zager guitar their would not be a dissatisfied customer anywhere. I emailed them sat morning thanking them, within an hour still sat morning I received a reply I am sure written by Dennis jr. I am extremely critical of customer service and believe in this gimmy world we live in it is a lost art.. if everyone had the confidence in their product as they do we would not rely on imports. To say I am impressed would be a shortfall. I am 53 yrs young and in my life have never received such personal service I am in awe.

Would you recommend this guitar to others…if so why?
You try one and you will Know read the testimonys have your doughts order with confidace and when you receive what will be your musical prize possession you will also take the time to make a review like this I guarantee it.

Additional comments:
Out of the box I was pleased with this quality instrument. at first I still buzzed a little after about two hours I came alive faster changes my wife (local critic) said wow you are getting a lot better I cant wait to explore more songs, The out orf reach :c: chord rings true and clear I believe it is the arrow not the indian that is making it possible.

<[email protected]>
Columbus, Ohio
3 months ago
Model: ZAD-20E

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It is the best playing and sound in this price range,

What's your favorite part about this guitar?
The fit of the guitar my favorite part whick I guess is the whole guitar

If you didn't know the price of this guitar what would you estimate the price to be?
I would saey if I didnt know the price with the sound and quality it would be around the $800-$1000 range

How would you rate customer support?
I rate customer support one of the very best I have dealt with. I have managed in customer service and know that this is the way it should be done

Would you recommend this guitar to others…if so why?
I would recommend this guitar to everyone looking for a quality instrument.

Additional comments:
Customer service and my guitar are the best , Thanks Zager family and workers

<[email protected]>
Springfield, Missouri
4 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
my zager is awesome, my other guitar feels cheap, manufactured and has sound that is just not pleasing to the ear, like my zager. my zager has a sound that is like heaven, just sounds expensive in it self.

What's your favorite part about this guitar?
my favorite part is I can play for 2 hours and no hurting hands, honestly, my old guitar I would play 50 min. and would have to quit because my hands were just pounding and very sore. not no more. playing guitar is just totally pleasing these days, no more pain.

If you didn't know the price of this guitar what would you estimate the price to be?
I would say like 1200 dollars or more. and the reason is, the sound and feel of the guitar is nothing but quality. honest. I am in fact buying another one, because I love the first one so much. I promise you, you will not regret buying one.

How would you rate customer support?
top notch. they always get back to you, in a quick and friendly manner. even though some of my questions might be a little stupid, they still always answer them,, just awesome people.

Would you recommend this guitar to others…if so why?
yes I would, and the reason is no more pain playing the guitar, and you can get to the frets faster, so you can learn, and play easier. just a great great guitar. I would say compares to martin and taylor, and who can afford them.

Additional comments:
I always tell my girlfriend,, never touch my zager guitar. it is my prized possession next to my bike.


San Buenaventura, California
4 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
it has the sound and quality construction of guitars that cost much more

What's your favorite part about this guitar?
Fast-action makes it a lot easier to play without tearing up the fingers.

If you didn't know the price of this guitar what would you estimate the price to be?
$800-$1000

How would you rate customer support?
Could not be happier. I have full confidence that Dennis will respond immediately should I ever have a problem.

Would you recommend this guitar to others…if so why?
Absolutely, without reservation


<[email protected]>
Clearwater, Florida
4 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have 6 or 7 guitars...include tree Martin...one model D15 one D18 Vintage (a super guitar)and i have too a model DX1 made in Mexico sure is not the same quality , but i like to play with.My new Zager ZAD50 , it's another thing....I wanted this guitar to understand what mean EZ-Guitar...Now i know, ans i am very happy to get one.

What's your favorite part about this guitar?
I thing first...is the feeling when you have in hand...it's smouth, the toutch is wonderfull all along the neck...Very eazy to play and got a very nice sound...full colors..I call it Rimbow......

If you didn't know the price of this guitar what would you estimate the price to be?
Usely in store i thing the price turned around $1000.00......But like you can't get one in store you par more less...and it's a good deal for sure

How would you rate customer support?
Super.....Dennis Zager is a fantastic yong man, and give me all the informations that i need....and more he understand what i want...I am from province of Quebec in Canada and my english is very good, i know..but with Dennis any problem at all.

Would you recommend this guitar to others…if so why?
For sure......For begeners or som one like me who is not a great guitar player. And i am sure too that a profesional will find that he want in the different model of Zager guitar....Yes, now i got one, and i am very proud of it...


<[email protected]>
Sioux Falls, South Dakota
4 months ago
Model: ZAD-20E

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I can play this guitar for hours and do not have excessive finger burn like my old guitar.

What's your favorite part about this guitar?
How easy it is to play and the beautiful sounds that come out of it.

If you didn't know the price of this guitar what would you estimate the price to be?
$1500.00 - $2000.00

How would you rate customer support?
So far it has been great! Dennis and Denny Jr. have answered all of my questions and handled all of my concerns.

Would you recommend this guitar to others…if so why?
Absolutely!! This guitar is so easy to play and sounds great. I truly believe that this guitar is going to make me a better musician in the future.

Additional comments:
Once you play a Zager guitar you will realize the fine craftsmanship that went into building this amazing instrument. Dennis Zager and his team truly put out a magnificent product. Their knowledge and passion to create such wonderful guitars at affordable prices is a testimony for their love of music and their desire to spread that love to the world!!

<[email protected]>
Cincinnati, Ohio
4 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Plays like a way more expensive guitar.

What's your favorite part about this guitar?
The ease of play or the tone, hard to decide.

If you didn't know the price of this guitar what would you estimate the price to be?
750-1000

How would you rate customer support?
excellent, very helpful, quick to reply

Would you recommend this guitar to others…if so why?
Yes, for the price and the quality of the product, you cant go wrong

Additional comments:
Just an amazing guitar and an exceptional vale.

<[email protected]>
Tacoma, Washington
4 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This ZAD50 Sunburst,is a great guitar!!!It plays like a High end guitar.Most higher end guitars are very sensitive. The ZAGER is set up great,right out of the box!!!Balance,to-nation,play ability,EASY TO PLAY!!!!!!!!!!I play all kinds of music,this guitar is versatile. The sound is sweet.No flat spots!!

What's your favorite part about this guitar?
THE QUALITY,PLAY ABILITY,WEIGHT,BALANCE...SOUND..EASY TO PLAY!!!

If you didn't know the price of this guitar what would you estimate the price to be?
WOW,IT WOULD BE PRICED AT ABOUT $1000.00

How would you rate customer support?
THE BEST!!! 4 STAR.DENNIS ZAGER JR IS THE BEST.HE HELPED ME WITH MY PURCHASE.ALSO,COMMUNICATING WITH ME ALONG THE WAY!!!

Would you recommend this guitar to others…if so why?
YES ,WOULD RECOMMEND ZAGER GUITARS TO ANYONE.ADVANCED ,OR BEGINNER. ANY STYLE THAT YOU PLAY!!!

Additional comments:
THIS ZAGER GUITAR,IS ABOVE AND BEYOND MY EXPECTATIONS!!! THANK YOU !!!!!!! DENNIS ZAGER SR AND JR ,PEACE LET THE MUSIC SET YOU FREE!! JIMMY M.


McKinney, Texas
4 months ago
Model: ZAD-20E

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Easiest I have ever played including some high dollar Martins. Sound is almost as good as the Martins.

What's your favorite part about this guitar?
ease of play

If you didn't know the price of this guitar what would you estimate the price to be?
$1200-$1500

How would you rate customer support?
Excellent

Would you recommend this guitar to others…if so why?
Yes. Easier to play and has a good sound. Lots of guitar for a reasonable price.


<shendell@centurytel,net>
Boise, Idaho
4 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
For me it is the "creme de la creme" No comparison in any way to others I tried in any way....The quality of workmanship, tone and beauty is way above the frey of any out there as i see it.. I am so thankful i was led to my purchase of a Zager Guitar.

What's your favorite part about this guitar?
It is so beautiful and the sound is such as it leads me to want to stick with learning more and more of each day...as a beginner on guitar everyone is telling me what a great sound and how well i am doing. Add to this, my fingers don't get sore and this is a great motivation to keep on learning. I am totally in love with my Zager guitar.

If you didn't know the price of this guitar what would you estimate the price to be?
most likely many times over what i paid. knowing what I know now I wouldn't sell mine for the price I paid...I'd have to say I just know what i've seen out there this one would sell for at least 1500 to 2,000.00 and I wouldn't sell mine for any price...

How would you rate customer support?
Above anything out there.....unbelievable really.....restores one's faith in the same..Zager is a company I am proud to be a part of....Competition coud learn a lot from them....they make you feel so good and are so prompt in answering any questions you may have. For me I am so thankful I was led their way. They are the greatest!

Would you recommend this guitar to others…if so why?
Being a customer and a proud owner of a Zager Guitar I cannot recommend enough for anyone out there considering a guitar to give Zager a try...They have the best trial time to see for yourself at no cost should you want to return the same. They take time to answer all your questions in record time within hours....The integrity of their workmanship, customer service and all is unbelievable. I've been a business owner for many years and can tell you straight up this company is truly dedicated to the highest standards of workmanship and customer satisfaction ever. If you haven't guessed yet..I am a very very satisfied customer and urge anyone out there to check them out for yourself..You will be truly amazed.



Hollywood, Florida
4 months ago
Model: ZAD-20E

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It's the finest guitar I have ever owned or played. Best sound, best action and it is such a beautiful instrument to look at. I've played Martin's, Taylor's, Yamaha's, Takamine, etc...this is better than any one of those brands, in my opinion. Seriously.

What's your favorite part about this guitar?
Difficult question; it's looks, sound, playability. Everything is top notch. The tuning pegs are fantastic. They lock in and stay there. Best tuning pegs I've ever experienced. Changing the strings and cleaning/polishing it are so enjoyable, to me anyways.

If you didn't know the price of this guitar what would you estimate the price to be?
At least $1,200.00.

How would you rate customer support?
Second to none. Dennis, Dennis Jr and Jill all communicated with me, and very quickly. There was a unique shipping problem with my ZAD50E and it took almost 50 days to arrive. They did everything in their power to correct the situation. I can't ask for more than that. An external factor, that was absolutely no fault of Zager guitar co. Their customer support with me was awesome, and very much appreciated.

Would you recommend this guitar to others…if so why?
Yes, and I have been since the day I picked it up. Every person who has played it loves it. I tell them the web page and company name, and explain they should seriously consider purchasing one of these guitars.

Additional comments:
My forte is playing drums. I'm a simple rhythm/campfire kind of guitarist. I don't practice leads, scales, arpeggios, solo type stuff, and that's fine with me. Pink Floyd, Neil Young, Zeppelin, Eagles...whatever. It's easy to play (basic chords), that stuff and it sounds so clear and pure on this Zager. I've had it since September 21st, 5013. I haven't played guitar for 12 years prior to buying this beauty. Guitar is simply a fun side thing for me to do and I have never enjoyed playing more than I am now. I had to wait a few months to submit a fair review on it. It's the best guitar I have ever played, and I hope to but a higher end Zager model in a year or two. My best wishes to all at Zager Co. Thanks so much for producing such an affordable, amazing instrument. Sincerely, Dwayne Robertson.

<[email protected]>
Fairfield, California
4 months ago
Model: ZAD-50CE OM

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have not played for many years and divested of the guitars i have had for lack of playing them - fine guitars should be played and not sit in a case. I have had a Martin (D28) and a Taylor (800 series if i recall). Both were quite expensive instruments. In my view, my 50CE plays and sounds equal to my ear so I am very very pleased given I'd set a budget to get something good under $1000.

What's your favorite part about this guitar?
I think Dennis Sr has great skill in construction of his instruments if mine is an example. It is finely finished and put together very well. It looks like a much more expensive instrument than what I paid. I also like the cutaway design (first time I've had onw). Also like the Fishman electronics, especially the tuner part - makes things real easy.

If you didn't know the price of this guitar what would you estimate the price to be?
I told Dennis Jr when I advised him that my guitar had arrived that it looked and played like one that would be AT LEAST double in a retail setting - so that would be $1500 +

How would you rate customer support?
Excellent! Dennis Jr was terrific in answering all my questions and arranged shipment for me in a tight window (I am from Canada but had the guitar shipped ot a hotel I was staying at while on a golf vacation). It all worked out perfectly. And Dennis' responsiveness is next to none. Dennis do you sleep with you computer? (lol)

Would you recommend this guitar to others…if so why?
Absolutely! And I suspect this would be true for any of Denny's models given now having mine. I think the fact that the Wager company has gone direct is helpful to those, like me, wanting a fine guitar at a very good price by not paying for middlemen and retail markups. Nice job Wagers!

Additional comments:
Now that I've done business with Wager i would want to tell others that you can trust these folks. I was legitimately skeptical buying sight unseen. But I decided to give it a try as Dennis was very forthright in dealing with me. I am very pleased with the whole transaction. On doing some research before ordering, i did find, as is the case in the internet world, some negative comments. Baed on my experience, i find these comments quite unfair frankly and suggest they be ignored if you want a very nice quitar, well made, great sounding, for a reasonable price -- great value for the money. The only thing i am not sure about is the 'EZ play" aspect. My guitar plays just fine but my memory bank tells me that it may not be too different from my old guitars, both of which were professionally set up. I suspect this is a personal "feel" or judgement thing and there is an art to good set up and folks like different things. This is not a negative at all as I think anyone purchasing a Zager guitar will find the set up Denny offers quite acceptable (out of the box!!)