The Truth About Zager Guitars

Carol <[email protected]>
Waterbury, Connecticut
7 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
There is no comparison

What's your favorite part about this guitar?
The neck - the sound - placement of the strings

If you didn't know the price of this guitar what would you estimate the price to be?
Over $1,000

How would you rate customer support?
10

Would you recommend this guitar to others…if so why?
Yes, for the quality, sound, for your customer support.

Additional comments:
I am a beginner and I just wasn't real happy with the sound of my guitar and a friend told me about the Zager, I had been looking at the Martin but the cost was high for what I wanted, I ordered my Zager and from the 1st strum, I knew I was in love. Its a beautiful guitar and the sound is equal to a martin. I would highly recommend this to anyone. The customer service is the greatest.

Harry Q <[email protected]>
McAllen, Texas
8 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Out of the box, the first thing I noticed was the quality of the case - solid, well made, truly protective, well worth the price. Out of the case the guitar was impressive! Construction was precise, clean and of high quality. I actually scrutinized the guitar for imperfections of any kind and found NOTHING! The finish was gorgeous - comparable to what I've seen in the most pricey guitars I've drooled over but could not afford. When I started playing, I was floored! The sound - crisp, full, rich, BIG! The playability - I never played so "clean", with so much less effort! Compared to my 31 year old (now cracked) Ovation Balladeer - and the many $800+ guitars that I've tried out over the years - the sound and the playability of the ZAD50 was strickingly superior. I was in Memphis several years ago and tried out a few guitars in the Gibson Factory Store after taking a tour of the factory. I almost bought one of the "low end" acoustics (for around $700)and am glad I didn't. Beside the fact that the low end models had not been manufactured in the factory I had just toured, in hindsight the finish was not nearly as meticulous as the ZAD50, the sound of the ZAD is fuller and richer, and the playability of ZAD50 is, at least for me and my style, far superior.

What's your favorite part about this guitar?
What I love the most about my new ZAD50 is the sound and the playability. I have been playing at an intermediate level for over 30 years, and have played friends' instruments, tried out many guitars in various stores, not to mention all those years of playing my Ovation( which, incidently, never sounded as good as the ZAD50, even when it was new). The tone, the fullness, and the sustain, and the amazing playability of this ZAD50 surpass everything else I have played. The look and finish of the guitar top it all off and result in a complete instrument that can be played and displayed with confidence and pride.

If you didn't know the price of this guitar what would you estimate the price to be?
Having had some exposure over the years to several high-end guitars, if I had seen and played the ZAD20 without any prior knowledge, I would have estimated its price to be at least around $1000. This instrument sets a new bar for the definition of "value".

How would you rate customer support?
I have had this guitar for almost one month and have had no issues that required customer support. However, if the quick reply to my email to Denny Zager to express my initial safisfaction is any indication, I suspect that any issues would be addressed equally expediently.

Would you recommend this guitar to others…if so why?
I would, without hesitation, recommend this guitar to anyone who has either a serious desire to learn, or anyone who has been playing and is looking for an upgrade. Many new students might be tempted to purchase what may appear to be an inexpensive, "descent", beginner guitar, only to be discouraged by an instrument that is hard to play, does not hold tune very well, and does not even sound very rewarding. Do it right from the start! The ZAD50 is a tremendous value. If you then find that playing guitar is not for you - for whatever reason that I could not imagine - then at least you can confidently rule out that it was not the instrument itself that contributed to that decision. For someone who has been playing and is looking for a step up, all I can say is, "Get a Zager!" When you receive it, everything you already love about playing guitar will most certainly be magnified.

Additional comments:
I am already looking forward to the prospect of upgrading... My daughter seems to be showing a serious interest in learning guitar. If that interest pans out, I will have no choice but to give her the best opportunity for success by offering her my ZAD50, and looking to a ZAD80 for myself.

Mike H. <[email protected]>
Downey, California
8 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have had my Zager for about 8 years now. I have four guitars and the Zager is my "go to guitar". It is by far my favorite for its sound and ease of play.

What's your favorite part about this guitar?
The tone and playability is outstanding. I have played guitar with a friend that has a $2,500 Martin and my Zager guitar can hold its own.

If you didn't know the price of this guitar what would you estimate the price to be?
I would estimate my guitar was worth at least $1,000, although I paid hundreds less.

How would you rate customer support?
Dennis and Dennis Jr. have the most incredible service and support system that I have ever seen. They obviously are passionate about bringing the public a great product and stand behind their guitars 100%. I cannot believe how committed these guys are to customer service after the sale. I think every service company should take a chapter from their playbook on what it means to provide customer service. I really don't know when these guys find time to sleep.

Would you recommend this guitar to others…if so why?
For anyone looking for a great guitar whether you're a beginner or advanced player, then look no further than Zager. They play easy, sounds great, are very affordable. The Zager family stands behind the guitars that bears their name. What more can anyone ask for?

Delton Kayga <[email protected]>
Daly City, California
8 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I planned to use my old guitar to use when I was traveling around, but my ZAD50E sounds so much better and is so much easier to play, I believe that I will "retire" the old one.

What's your favorite part about this guitar?
The tone is fantastic, and the string spacing makes it so much easier to play.

If you didn't know the price of this guitar what would you estimate the price to be?
I recently showed my Zager guitar to a close relative who plays a lot, and I was told the people that bought Martins would be jealous. They felt that it had a similar sound, and would probably cost 3 to 4 times as much

How would you rate customer support?
The customer support is second to none. Fast, responsive, and goes out of their way to make sure their product is of the highest quality and that their customers are pleased with their investment.

Would you recommend this guitar to others…if so why?
Absolutely. I am so happy with my purchase, that I want to share my good fortune with others.

Additional comments:
wow!

Denny Ford <[email protected]>
Torrance, California
8 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Well, this is an easy question to answer, every guitar that I liked or that was recommended to me was usually well beyond what I had to spend or was a cheap copy of them. With that said none of them had the playability of the Zager or craftsmanship. Now don't get me wrong I looked at some beautifull guitars that sounded lovely but were way out of my price range, and none of them played as well.

What's your favorite part about this guitar?
Now this is a harder question to answer, they sound so full, are so well built yet the ease of play is remarkable. So saying I like just one thing is hard to say. I am no proffesional nor by some standards not even a guitar player, but I know what I like and I like all there is about my Zager, it's truly a work of art..

If you didn't know the price of this guitar what would you estimate the price to be?
After looking at all the fine guitars out there that I had on my list of likes, or should I say should check out, it would be easy to assume without knowing that this guitar would be in the $2,500 to $3,500 range.

How would you rate customer support?
If you are not already thinking about then this should make the case for you to look seriously at one of these beauties, Denny and his son will make sure are treated like family. Heaven forbid you have a problem I can assure you they will take care of you. The Zager's are no fly by night outfit, they are very caring people and your satisfaction is #1. I can honestly say that you will not be sorry!!

Would you recommend this guitar to others…if so why?
I think this is the best bang for the buck in the guitar industry. First class guitars, first class service, and first class people. So if you are in the market, you need to seriously gives these guitars a good look..

Additional comments:
I know buying something as personal as a guitar is hard to do when there is no place to actually try out first to compare, but after you have spent some time shopping around and you yhink you know what you want order one of these Zager's. When he says its unconditional satisfaction, he means it! Denny will take the guitar back no shipping fees and no hassels, and you at least got to try it out in your home risk free. What more can you ask for??

Michael Shahan <[email protected]>
Chandler, Arizona
8 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have owned numerous acoustics in the 15 or so years I have been playing. Including an Ibanez AEF18NT, Ovation celebrity custom, and a Martin. As far as the action goes my Zager blows all of them out of the water. It is reliable, it was inexpensive, and it looks great. My Martin's tone is hard to match but for the price it ought to be.

What's your favorite part about this guitar?
The action by far, it is amazing! It plays faster than my Schecter CSH-1 semi hollow electric. I love the fact that I can practice for hours with very little strain on my fingers without having to sacrifice tone to do so.

If you didn't know the price of this guitar what would you estimate the price to be?
At least $900!

How would you rate customer support?
50 out of 10!

Would you recommend this guitar to others…if so why?
I would and do regularly. I love it and when I teach guitar lessons I recommend them to my students.

Additional comments:
Thank you so much for producing these instruments! They are a joy to play and to own.

Rick <[email protected]>
Gilbert, Arizona
8 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I've been playing guitar over 40 years and currently own 10 guitars including a Martin Custom and a Gallagher G45. The Martin has been reworked moving the action as low as possible without any buzzing. My zad50e is equal to the Martin's playability, however the Martin's sound is almost muffled compared to the bright vibrant sound of the Zager. And that's with new strings on both.

What's your favorite part about this guitar?
Ease of play and sound can't be beat. Also the handy string tuner works great.

If you didn't know the price of this guitar what would you estimate the price to be?
I've played $1200 to $1800 guitars that did not play as well

How would you rate customer support?
I did not need any, however all email questions prior to receiving the guitar were answered very quickly.

Would you recommend this guitar to others…if so why?
Absolutely, I would recommend this guitar to both experienced and new guitar players.

Additional comments:
I would also recommend their hard shell case which gives the guitar excellent protection.

Roger Teague <[email protected]>
Manchester, New Hampshire
8 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
the last guitar i had was very hard to play. Being that it wasn't expensive,strings hard to push and the neck was too wide. When I opened the case of the ZAD-50 it was obvious that it was a quality product. Also being that it was on the low end of your line of guitars this guitar anyone would be proud to own.

What's your favorite part about this guitar?
The one that I bought was the solid black,it is absolutly beautiful. It has a slim neck with strings that you don't have to force. I still cannot get over the looks and feel of this product, I was pleasantly surprised.

If you didn't know the price of this guitar what would you estimate the price to be?
Being that it is an acoustical I would price it in the 800 to 1000 dollar range.

How would you rate customer support?
Well to begin with it was shipped in record time. Also your reply to my questions were prompt and informative. To rate I would say it is excellent.

Would you recommend this guitar to others…if so why?
Yes because you have a product that anyone would be proud to have, also the customer is not left in the dark when it comes to improving your skills and learning new and advanced skills.

Additional comments:
great product maybe one day I would like to see a high end guitar they must be awesome.

Ken <[email protected]>
Hartford, Connecticut
8 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have two vintage Guild acoustic 6 strings I still play a lot and have had for many years...I have also had Gibson Epiphone Electric...and a good Yamaha that was owned by a celebrity...which I gave to my son-in-law.

What's your favorite part about this guitar?
EVERYTHING! I am so thankful to God for the beautiful sunburst color, the great style and design, the built in tuner, pickup and controls, and the way it plays is so tremendous...and the sound is beautiful...both as acoustic and when plugged in for amplification!!!!

If you didn't know the price of this guitar what would you estimate the price to be?
I would say $1,200.00 to $1,500.00...This by far and matches or excels the Martin's.

How would you rate customer support?
The Zager family is great in support and personally answering all of your questions in a most cordial way. They are like working with a true family instead of some big impersonal company.

Would you recommend this guitar to others…if so why?
I think for the money that there is nothing close that can even touch what this guitar offers in style, performance, looks, sound...you name it!!!!

Additional comments:
I am so thankful to have my Zager guitar and plan to play it for the Lord at church for the glory of God! I want more and more people to be born again and find true life and purpose in Jesus Christ alone!

Marlon Vaughn <[email protected]>
Worcester, Massachusetts
8 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I purchased the 900CE. I have owned several guitars since I was a young boy. I am now 51 years old. I have owned several brands of acoustics (including a non-electric Fender and an electric Esteban). I have played Martins in the last few weeks at music stores in the Houston area. Both brands played very well. The Zegar 900CE is no doubt the best playing and sounding of ANY I have played.

What's your favorite part about this guitar?
It's difficult to zero in on one part. Let me say that from the exquisite details of the Venetian Cutaway, the Sitka Spruce Top, the Indian Rosewood back and sides, Hand Bent Figured Maple Binding, African Mahogany with Inlay, the Hand Scalloped bracework, the Full Abalone Inlay, Pearl Fret Marker, Figured Maple Inlay (back), High Gloss Finish, Truss Rod, 5011 Fishman AURA Electronics, Built In Equalizer, Genuine Grover Tuning, Zager Hand Carved Nut, Zager Custom Lights Strings (by Martin), Zager Soft Touch (hand filed) Frets, and the Lifetime Warranty. I said all that to say....EVERYTHING. By the way, I have not fully taken in everything yet!

If you didn't know the price of this guitar what would you estimate the price to be?
Based on my research and seeing the prices of guitars I played in music stores in Houston, I would have to estimate this guitar to be $5000 plus.

How would you rate customer support?
I am Operations Manager for a company here in Houston. I have to deal with people all day long for all kinds of reasons. BAR NONE...Dennis and Jill have gone far beyond the NORM in helping me with everything. There is a reason they are rated #1 in customer support. My emails were and continue to be responded to in a prompt and professional manner. The ethics and principles they use ought to be taught to every company and individual that ever has to work with another company or individual....OUTSTANDING!

Would you recommend this guitar to others…if so why?
If you have read what I wrote above....DO I REALLY HAVE TO TYPE ANYTHING HERE? :)

Additional comments:
One thing...my fingers were sore most of the time when I played my Fender. Maybe I had the wrong strings or something. All I know is the quality, the ease of pressing the strings, and the sound that comes from playing the Zegar 900CE can't be really be described. It is something you have to personally experience to understand! AND NO, THEY DIDN'T PAY ME OR AS ME TO TYPE ANY OF THIS.