The Truth About Zager Guitars

Roy Jobe <[email protected]>
Oceanside, California
7 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I had a 2,000.00 guild about 30 years ago so really no comparison except this one sounds and actually looks better given the price I payed. Easier to play just like the adds say.

What's your favorite part about this guitar?
Ease of play along with a great looking guitar. I do like the grover tuners that you normally get with the finer guitar.

If you didn't know the price of this guitar what would you estimate the price to be?
750.00

How would you rate customer support?
Fantastic. When I purchased the guitar through ebay, I asked about the soft case that came with the guitar and Dennis e-mailed me the information. He also substituted the soft case for a hard case which was way above and beyond what a person would expect.

Would you recommend this guitar to others…if so why?
By all means. The guitar is way better than what's on the market for that price. I priced and compared all the top name guitars and low end guitar and this guitar is a great value for what you get. Don't drag your feet like I did. It really plays easy and a stunning looker.

Additional comments:
Thanks again to Dennis for answering all my e-mails. Not only did he answer them, they were answered within 4 hours or less. I can tell that this company cares about there customers and I will always be a loyal customer. What guitar on the market offers a life time warranty (that says it all).

Anonymous <[email protected]>
Santa Ana, California
7 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
fit and finish is outstanding

What's your favorite part about this guitar?
the tone on this small body guitar is as good as gibsons B-25 I have had several if you do not know what a b-25 sounds like well you are missing out!

If you didn't know the price of this guitar what would you estimate the price to be?
400.00

How would you rate customer support?
this is why I bought the guitar

Would you recommend this guitar to others…if so why?
yes..........fit and finish....tone......... .playability....

Additional comments:
this is for my son his first guitar and it had to be a good one . I buy and sell guitars on ebay, and have done so for 14 years , as well play the guitar 40 years now , and have played every guitar you can think of . bought a Zager what more can I say......

Jason Asquith
Pasadena, Texas
7 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It is like playing a $1500 Martin for me.

What's your favorite part about this guitar?
That I can play for hours and not be hurting so much.

If you didn't know the price of this guitar what would you estimate the price to be?
$1200-1500

How would you rate customer support?
Outstanding! Never had better customer service anywhere.

Would you recommend this guitar to others…if so why?
Yes! Already have, reason being....besides a great guitar, is the excellent customer service.

Brad Foreman <[email protected]>
Hialeah, Florida
7 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
For the last 12 years I have played a Gibson I had it set up so the action was really low. This guitar is ready to play when u get it. No adjustment needed. The sound is great so is the action.

What's your favorite part about this guitar?
I like the string spacing for fingerpicking The even,rich,tones. And it really does play easier on your fingers.

If you didn't know the price of this guitar what would you estimate the price to be?
I would say over 1500 based on finish quality and sound.

How would you rate customer support?
Excellent very personal touch. Not what u would experience elsewhere.

Would you recommend this guitar to others…if so why?
Definitely....... all the above reasons

Additional comments:
Good purchase fast shipping honest feedback. No risk great guitar.

Dennis McDannald <[email protected]>
Lexington-Fayette, Kentucky
7 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This guitar is awesome. It plays very easy. Sounds amazing. It is gorgeous and would surpass any guitar i've owned. I haven't owned any crazy high dollar guitars...but why when you can play what i've got .....and it wasn't all that much!

What's your favorite part about this guitar?
honestly, i took advantage of the "bstock" model they had for about $50 off the normal price. They had stickers to show the "flaws." I couldn't see anything on this particular guitar in the pictures. I emailed Dennis about this guitar and he said that his dad is very picky and if he finds even a minor flaw, he will mark it down. Long story short, i got this guitar today and even with the sticker pointing to it, I can't find the issue its pointing to. I've seen guitars in stores with dings, scratches, etc. on them and still being sold for full price. This company is honest and awesome!

If you didn't know the price of this guitar what would you estimate the price to be?
Well the guitar is beautiful and sounds amazing. I was trying to compare with other brands of guitars and was easily in the mid $900's before getting to apples to apples product. But it would be hard to put the price on the customer service and extra care you receive. It's almost unbelievable but hasn't failed at all yet. THis is a no-brainer purchase. why buy elsewhere?

How would you rate customer support?
6 out of 5 stars

Would you recommend this guitar to others…if so why?
Already have told 3 friends. Seeing their guarantee first hand, experiencing their customer service, all the extras that are included with the purchase, and i haven't even got to the guitar being ridiculously incredible to play and sounds amazing!

Additional comments:
210 W. Hefron Washington, IN 47501

Mitch <[email protected]>
Corona, California
7 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have had Martins and the Zager is comparable if NOT superior for a much more reasonable price

What's your favorite part about this guitar?
There is no one particular favorite part. It plays and sounds incredible. The workmanship is fantastic and the response by the Zagers is incredible

If you didn't know the price of this guitar what would you estimate the price to be?
well over $1500.00

How would you rate customer support?
Customer support on a scale od 1-10 is a 15

Would you recommend this guitar to others…if so why?
Most definitely. I have recommended this company in the past and will continue to do so

Additional comments:
If something were to happen to this beautiful instrument I would definitely rep;ace her with another Zager. I am curious to see what the new flagship model sounds like. Can't imagine how much better because this one sounds and plays fantastic

Edd Freeman <[email protected]>
Cape Coral, Florida
7 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Well, I have no old guitars. However, I did go to several guitar stores and looked at a few. I asked one of the staff to play a little for me so that I could get a feel for how it would sound. They really didn't want to be bothered. When I went to your website you directed me to the place where you played many songs. They were the songs that I hope to play. I especially liked the playing style. Thank you for the attention that you gave to me with the emails and the informative website. Left alone in my search, I was beginning to be discouraged. Thank you for telling me that many of the songs played were on the zad50om. I was hooked and now I have my very own zad50om guitar.

What's your favorite part about this guitar?
Wow, my favorite part of the guitar, is how it looks and feels. I can't stop smiling when I have it in my hands. This may sound frivolous, but I'm just beginning to learn how to play. I'm looking forward to your on-line lessons. If you will permit me, I'll stay in touch through all the lessons and will better answer this question later,

If you didn't know the price of this guitar what would you estimate the price to be?
Now you've got me. I searched youtube to hear dozens of guitars. The sounds I liked were waaaay to expensive, and when I checked the guitars I could afford, I really didn't like the way they sounded, so I didn't buy them. To answer your question, well over a $1500.

How would you rate customer support?
I guess I have answered this question earlier. If first time buyers like me, who want to get the right guitar the first time, they need to spend some time with you. I clicked the flashing box that said you were on line, and you were there. More importantly you answered about a dozen questions, and pointed me in the right direction. If you will allow me to explain a little about my career, it will tell you about customer service. As you may know, many people have had their moments in the sun. The good Lord made me really good at what at what I did. I was a manufacturing consultant, and one of my duties was to help my clients improve their customer service. For some, it allowed them to turn around their business, and stay in business. For others, it made them much more profitable. The old adage, "They don't care how much you know, until they know how much you care" will always make you successful. You took the time necessary for me to feel good about my decision. In my world, education is a transfer of knowledge, and doing something with that knowledge is a transfer of skills. I have the right guitar, now I need to learn how to play it. and,- you are still there for me. In my experience, the best rating for customer support is, YES! Superior customer support.

Would you recommend this guitar to others…if so why?
As much as I can. Because I'm retired, my sphere of influence is limited. However, I have a friend who has one of those really expensive guitars, and I've heard him play it. I can't wait for him to get a load of MY ZAGER! I hope he'll give it back. I'll let you know how it goes.

Additional comments:
One final thought, by you spending time with me and answering my emails, and then pointing me in the right direction on your website to further inform me to make the right choice of guitar should put a smile on your face; I sure have one on my face. Thank you! 2525 still rocks. If you have additional questions, please do not hesitate to call, 850-332-0229. Best regards, Edd Freeman

Henry Hirsch <[email protected]>
Fontana, California
7 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
This guitar plays easier than any other Martin I tried at my local Guitar Center, regardless of price. And, the rich bass and sustain rival that of $5000 models

What's your favorite part about this guitar?
My evaluation after 3 months, in order: 1- Easy playability ( I've had to train myself to press the strings easier because I was used to my older Alvarez which was an exercise in finger strength). 2- sound, very rich with great bass response and uniform sustain across the spectrum. 3- Looks and materials; it has the fine detail, workmanship and materials of much more expensive guitars. Honestly, I don't understand the appeal of a Martin, unless you're willing to spend $3000 or more.

If you didn't know the price of this guitar what would you estimate the price to be?
$2000 or more

How would you rate customer support?
10 out of 10. I design customer support programs for a living so I know a little bit about this topic. Denny responds to your emails within hours. There's no transfer to a "Customer Support" department. You communicate directly with Denny Jr. See my additional comments below...pretty amazing.

Would you recommend this guitar to others…if so why?
Yes - see my other comments.

Additional comments:
Why Zager customer service is second to none and why you owe it to yourself to try a Zager: * I ordered a Zager Parlor...thought I'd like the smaller size, played it for a few days and wasn't happy. Wanted to try a ZAD50. * Denny sent me a pre-paid return mailing label, no questions asked, and shipped my new ZAD50 immediately, BEFORE I returned my Parlor (now that's trusting your customer!) * My new ZAD50 arrived, but didn't seem to play as advertised * I described the problem to Denny via email and he ASKED ME to please return it because "something didn't sound right." Again, he supplied a pre-paid return label. * My new ZAD50 arrived and I've enjoyed it ever since * Oh, yea, and each guitar comes with an extra set of Martin strings, 5 Zager oversized picks, Zager t-shirt * I also purchased the case, which is top-notch. I highly recommend you do the same.

Anonymous
Cincinnati, Ohio
7 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
It sounds and plays as well as some of the more expensive Martins and Seagulls I've tried out. It had to sound as good or better than my 1977 Alvarez, unplugged, or I wouldnt buy it.

What's your favorite part about this guitar?
Actually - the color. I forfeited the "cut-away" option to get the sunburst. It has all the "parts" of an expesnive guitar w/o the cost.

If you didn't know the price of this guitar what would you estimate the price to be?
$1,000+

How would you rate customer support?
EXCELLENT!! Excellent customer support is extremely rare these days. In a very competitive business such as this, done well, it can pay off handsomely!! As a previous business onwer I speak from experience.

Would you recommend this guitar to others…if so why?
Yes! Quality, Warranty, Customer Service.

Additional comments:
I could have paid more for the "higher level" model, but I already have a regular blond acoustic. This one suits me just fine. If Willie Nelson can play a Martin with 2 holes in it, I can play a Zager with one and "hang" just fine.

David Addlesberger <[email protected]>
Lakewood, Colorado
8 months ago
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Sounds better than my Martin and every bit as good as my Yamaha.

What's your favorite part about this guitar?
Easy to play. The neck and action are perfect.

If you didn't know the price of this guitar what would you estimate the price to be?
$1000.00 +

How would you rate customer support?
I emailed Dennis Jr and 5 minutes later I had my answer.

Would you recommend this guitar to others…if so why?
I am telling everyone that will listen about Zager Guitars. Even non-players.

Additional comments:
Review of my new ZAD-50 OM: I have been playing for 30 years or more. That said, I consider myself an average player. I've always become discouraged with certain chords that I was unable to use without a fret buzz. I came across Zager guitars by accident online. I thought I'd try one since there was nothing to lose due to an outstanding return policy. The reviews are all so good I wondered if they were genuine. They are! My Zager arrived by UPS 3 or 4 days after my order. The first thing that I loved was the awsome hard shell case with the Zager name molded into it. Quality inside and out. As soon as I picked up the guitar I noticed the neck was different. The thickness and shape just felt right to me. It felt much more comfortable than any other guitar I've held. I don't know how they do it, but the strings are so easy to press I instantly became a better player. Now I play longer without sore fingers or a fatigued chord hand. My callouses on my finger tips have also softened and I have sensation in them again. It also stays in tune longer than my other guitars. I own several acoustic guitars including a Martin and Yamaha. In my humble opinion the Zager sounds better than the Martin and every bit as good as the Yamaha. I'll keep them as guitars I can keep in open C or other tunings. I had a question regarding my new Zager guitar so I emailed Dennis Zager Jr and he responded within 5 minutes with an appropriate response. I only wish I'd discovered Zager guitars sooner. I also received extra strings, several picks and a Zager Guitars T-shirt. This package could sell for $1500 or more. Thank you Zager family.