How did you hear about this brand?
I came across the Zager Guitar website shortly after purchasing a Gibson J45. The reviews and photos online peaked my curiosity. I was not 100% satisfied with the Gibson J45 and came across these beautiful looking Zager guitars with stellar reviews by everyone that had one. I saw that there are quite a few professionals using Zager guitars as well and that impressed me most so I decided to place an order. The reviews all looked too good to be true but due to Zager's 100% money-back guarantee I decided to take a chance. While I was waiting for my guitar to arrive I went to a few music stores and played several guitars. Martin, Taylor, Gibson, and other brands as well. Some of the guitars I played were in the $2200-$6000+ price range. Finally I got my Zager. It was packed perfectly and was in tune right out of the box. I was blown away by not only the sound but by the appearance as well. This is a well made, gorgeous looking guitar that sounds great and plays like a dream. Denny Zager has his craft down and does it right.
How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
In my almost 40 years of playing guitar I've owned quite a few. Every brand from Martin, Gibson, Fender, Alvarez, Cordoba, Squier, Ibanez, Alvarez, Sigma, Washburn, Epiphone, Seagull, etc... No guitar I've owned or played can touch my ZAD900CE. The reviews and advertisements for Zager Guitars are all true. You can believe it or not. All I can say is if you're planning on spending $3000+ or more on a guitar try a Zager first. There's nothing to lose as they will pay shipping and insurance both ways if you are not satisfied. Best customer service I've ever come across.
What's your favorite part about this guitar?
It's hard to pick a favorite. I love everything about this guitar but if I had to choose I guess I'd say the sound. Unplugged and plugged in. The Fishman Aura System on this guitar is amazing. It reproduces the natural sound beautifully.
If you didn't know the price of this guitar what would you estimate the price to be?
Easily $4500-$5500. Just the looks and appearance alone compares to guitars that cost that much. The beautiful solid Spruce top with rosewood back and sides, the abalone inlay, the hand bent maple binding, mother of pearl, etc... Gorgeous.
How would you rate customer support?
Dennis, Jr. provided me with the best customer service I've ever experienced. He was very professional in his approach and answered every email (and I sent a myriad of emails to him with my questions) usually within 10-15 minutes of contacting him. Not only that but I ordered the standard wooden hard shell case and was pleasantly surprised to find that he upgraded me to the higher end case for free. Threw in a very nice Zager capo, extra strings, picks and of course the Zager T-Shirt! Zager's record with the BBB, a long with thousands of satisfied, happy customers speaks for itself. I will definitely be buying more guitars from the Zager family. I already have my sights set on the ZAD80CE.
Would you recommend this guitar to others…if so why?
I would and already have without question. This is a very well crafted, beautiful looking guitar that plays like the ads say. My friend owns a nice Taylor which is a very fine guitar. He loved my Zager and couldn't believe how well it played and sounded.
Additional comments:
A great product with the best customer support... What more could one want?!